Saturday October 4 was Small Business Day in Victoria and I was asked to present a 20 minute seminar on how small businesses in the Shire of Hepburn could use social media to market their own Small Business Day efforts and Deals.<\/p>\n
About 35 people attended the seminar, many of whom I knew and some of whom I had mentored in social media for the Digibiz Program\u00a0<\/a><\/p>\n
Every post needs an accompanying image \u2013 people don\u2019t read text that doesn\u2019t look interesting, (use your own or Pinterest, Flickr, Google images all have share-worthy images available)<\/p>\n
With the huge popularity of VINE, video on Instagram, video is a must on social media.<\/p>\n
When posting videos to Facebook, keep them short. A Socialbakers study<\/a>\u00a0confirms that the\u00a0average<\/em>\u00a0length of a video uploaded to Facebook is 44 seconds.<\/p>\n
The better your understanding of SEO and key words, the more successful your social media strategy will be. There are plenty of people offering to solve all of your problems by doing your SEO for you. And that may not be a bad idea, but do your research, many people have paid out significant sums of money without any appreciable difference to their google ranking or anything else.<\/p>\n
The hashtag has a known place in Twitter and Instagram and it is being used more often in Facebook. This is a great article about how to use hashtags on Facebook, and gives you pause about the \u00a0value<\/p>\n
http:\/\/www.postplanner.com\/how-to-use-hashtags-on-facebook\/<\/p>\n
The biggest risk to your business reputation is to post something offensive, inaccurate or nasty. If someone posts critical comments on your page, respond, but think carefully and make sure that your response is polite and not defensive. Despite people\u2019s fears about receiving nasty comments, the next bigger risk is to bore your audiences until they turn off.<\/p>\n
One of the greatest advantages of social media marketing is that you can hear what people are saying about your business, your industry or sector or products. This is invaluable market research which is often underutilised by business. Listen and respond and you are engaging with your fans.<\/p>\n
People seem to love inspirational quotes on social media. Not sure why, but if you want engagement with your audiences they certainly seem to work<\/p>\n
Thank people for commenting, liking, engaging; respond to people who are unhappy with your business or service; treat them as you would if they were coming into your place of business (assuming that your customer service is fabulous).<\/p>\n
Social media is not a website where you may place a piece of informaitn that sits unchanged for a time. It is a space for interaction. If you don\u2019t want to interact with your fans and followers, they will soon turn away.<\/p>\n
If you have a Facebook business page, you will have noticed that fewer of your fans see your posts. One way to remedy this and to reach a broader audience is to advertise on Facebook or to create competitions, (Instagram is a great place for competitions as well.) Make sure your competition meets Australian legal requirements, (and they differ from state to state). It is cost effective and reduces the hassle to use a third party app for your competition. I have used Woobox and Short stack to good effect.<\/p>\n
\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"
Social media for businesses including those in the disability and aged care sectors<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[9],"tags":[3,11,12,15,13,14,10],"yoast_head":"\n