by Noelene | Nov 5, 2016 | Accessible Technology, Ageing
Website Accessibility & Aged Related Vision Changes If your market includes people from 55 and up – which is a lot of the people in this country (c. 27% of 24.2 million people, or 6 million people), and you use a website to reach some or all of them, then...
by Noelene | Jul 20, 2016 | Advocacy, Ageing, Campaign, Communications
What do you do when you want to keep posting insightful and interesting work, but you feel pulled in a range of directions and it keeps slipping down to a lower priority? If you are lucky enough to have an incredibly talented and erudite friend and colleague nearby,...
by Noelene | May 16, 2016 | Ageing, Campaign, Consumer Directed Care, Diversity, LGBTI, NDIS, Public Relations
There is not only a lot to celebrate when you think about the diversity of people who make up our community, and therefore the clients of your services, but there are also a lot of opportunities to do the celebrating. There are national and international days now for...
by Noelene | May 9, 2016 | Advocacy, Ageing, Communications, Consumer Directed Care, LGBTI, Public Relations, Reputation
Aged Care Services for GLBTI One of the really great things about providing aged care services is that you are supporting one of the richest and most diverse mixes of people in our community. The aged and ageing population is made up of people with long and lively...
by Noelene | Apr 7, 2016 | Advocacy, Ageing, Communications, Consumer Directed Care
Customer Experience in Aged Care Services In an age where client experience is easily spread across the nation and when an organisation can see its reputation go up in smoke at the push of a button; client experience, communications and marketing are closely...
by Noelene | Sep 8, 2015 | Advocacy, Ageing, Communications, Consumer Directed Care, LGBTI
LGBTI People & Aged Care A USA Today survey on people’s fears around ageing showed that 64% of the respondents who were all over 65 said they were most afraid of losing independence or living in pain. Quite likely the same survey would come up with similar results...